Privacy Policy
Last updated: 30 April 2025
MH Tech Solutions (Private) Limited (“we“, “us“, or “our“) operates the website mhtechsol.com. We are committed to protecting your personal information and your right to privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read it carefully.
1. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
- Name — when you submit a contact or enquiry form
- Email address — to respond to your enquiry or send service-related communications
- Phone number — if provided in a contact or quote request form
- Message content — the details you include in any form submission
b) Information Collected Automatically
- Usage data — pages visited, time on site, referring URLs, browser type, device type, and operating system
- IP address — collected automatically by our hosting server and analytics tools
- Cookie data — see Section 6 (Cookie Policy) below
2. How We Collect Your Information
We collect information through the following means:
- Contact and quote request forms — when you fill in and submit a form on our website
- Google Analytics — we use Google Analytics 4 to collect anonymised usage and behaviour data. Google Analytics uses cookies and tracking pixels to gather information about how visitors use our site. See Google’s Privacy Policy for details.
- Google Ads tags (Google Tag Manager) — we use Google Ads conversion tracking and remarketing tags to measure the effectiveness of our advertising campaigns. These tags may set cookies on your device.
- Server logs — our hosting provider automatically records standard server log data including your IP address and browser details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries — we use your name, email, and phone number to reply to messages submitted via our contact forms
- To provide and improve our services — usage data helps us understand how visitors interact with our site so we can improve content and user experience
- To run advertising campaigns — Google Ads tracking data allows us to measure campaign performance, retarget website visitors, and optimise our advertising spend
- To analyse website traffic — Google Analytics data helps us understand overall traffic trends and identify areas for improvement
- To comply with legal obligations — we may retain certain records as required by Australian law
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
4. Third-Party Services We Use
Our website integrates with the following third-party services that may collect and process data on our behalf or independently:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics 4 | Website traffic analysis and user behaviour reporting | Google Privacy Policy |
| Google Ads API / Google Tag Manager | Conversion tracking, remarketing, and paid advertising measurement | Google Privacy Policy |
| cPanel / Hosting Provider | Website hosting — server logs and basic security | Governed by hosting provider terms |
These services may collect information in accordance with their own privacy policies. We encourage you to review their policies for more information about how they handle your data.
5. Your Rights — Data Deletion and Opt-Out
Under the Australian Privacy Act 1988 and applicable privacy law, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated personal information
- Request deletion of your personal information (subject to any legal retention obligations)
- Opt out of Google Analytics tracking — install the Google Analytics Opt-out Browser Add-on
- Opt out of personalised Google Ads — visit Google Ads Settings or use the Digital Advertising Alliance Opt-Out
- Manage cookies — adjust your browser settings to refuse or delete cookies (see Section 6 below)
To request access to, correction of, or deletion of your personal information, please contact us using the details in Section 7. We will respond to your request within a reasonable timeframe (generally within 30 days).
6. Cookie Policy
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and support our analytics and advertising tools.
Types of Cookies We Use
| Cookie Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function correctly | WordPress session cookies, CSRF tokens |
| Analytics | Collect anonymised data about how visitors use our site | Google Analytics (_ga, _gid, _gat) |
| Advertising | Track ad conversions and enable remarketing | Google Ads (_gcl_au, IDE) |
Managing Cookies
You can control and delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:
- View cookies currently stored on your device
- Block cookies from specific or all websites
- Delete cookies when you close your browser
For instructions, visit your browser’s help documentation or www.aboutcookies.org.
7. Contact Details for Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
MH Tech Solutions (Private) Limited
Location: Australia
Email: hamzajawed888@gmail.com
Website: mhtechsol.com
If you are not satisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page will reflect when the most recent changes were made. We encourage you to review this page periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.